Document — Culprit Pricing
How $49 works.
Culprit is $49 per service per month, flat. No overage, no usage caps, no per-event metering. This page explains how that model works and why it stays that way.
Send as much of your alert traffic as you want — a quiet week and an outage week cost the same. Below: what the price covers, why flat beats metered for an alerting product, and how fair use works at the extreme end.
01 / 03 — What you get
What $49 covers
One flat price per connected service, billed monthly. It covers the entire pipeline — edge ingestion, PII tokenization, encrypted storage, correlation into incidents, and LLM root-cause analysis — at whatever volume your service produces. Volume discounts apply automatically: 5% off at 10 or more services, 10% off at 25 or more.
02 / 03 — Posture
Why flat-rate, not metered
Usage-based pricing creates an incentive to send less data. For an alerting product that is the wrong incentive: the more telemetry you route to Culprit, the better the correlation and the root-cause analysis get. Pricing that pushes a customer to throttle their own alert stream to manage a bill works against the product doing its job.
Flat-rate makes “send everything” the default. That is a deliberate, permanent choice — not an introductory rate, and not something that converts to metered billing later.
03 / 03 — Fair use
How fair use works
Flat-rate assumes normal alerting volumes. A service that sustains volume orders of magnitude above a typical production service is rare — and it is handled as a conversation, not a surprise invoice. Sustained extreme usage is a prompt to tune down the noise or move to Enterprise terms; there are no usage-based charges and no automatic throttling on the standard plan. The contractual basis for that is ToS §4.4.
What to do with this
What to do with this
That’s the model — flat, predictable, and built so sending more data never costs you more. Send Culprit a real alert and watch the pipeline run, or see the full pricing.