Culpritv0 · 2026

Pricing

Flat per service. No caps. No overage. No surprises.

01 / 03

Starter

1–9 services

49.00

$49.00

per service · per month

02 / 03

Growing

10–24 services

46.55

$46.55

per service · per month

5% off list price

03 / 03

Scale

25+ services

44.10

$44.10

per service · per month

10% off list price

All tiers include every platform feature — see comparison below

30-day money-back guarantee. Start billing on day 0. If it's not right, click Cancel & refund in your billing settings any time in the first 30 days. One click, full refund, no email, no support ticket, no questions.

Cancel anytime. Service runs to end of current paid month. Self-serve billing is monthly only.

Need annual billing or multi-year commitments? Available on Enterprise — contact hello@theculprit.ai.

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What’s included

Pricing & volume

Per-service priceSelf-serve$49.00 / $46.55 / $44.10 (volume tiers)EnterpriseFrom $2,000/mo total, custom
Events per serviceSelf-serveUnlimited within ~500k/mo fair-use envelopeEnterpriseCustom — designed for sustained high volume
Storm Protocol (technical safety)Self-serve100 events/min/svc capEnterpriseCustom
Billing cadenceSelf-serveMonthly onlyEnterpriseAnnual / multi-year available

Platform

Self-serve setup — add a destination, test it, save · no sales callSelf-serve✓Enterprise✓
AI incident correlation + Root Cause AnalysisSelf-serve✓Enterprise✓
Adaptive RCA — recurring incidents reuse the prior root causeSelf-serve✓Enterprise✓
PII / ePHI tokenizationSelf-serve✓Enterprise✓
Notification channels — Email, webhook, PagerDuty, Slack, Discord, Linear, OpsgenieSelf-serve✓Enterprise✓
Heavy-account monitoring (graduated thresholds)Self-serve✓Enterprise✓
Real-time "Deep Analysis" modeSelf-serve✓Enterprise✓

Compliance & support

ToS / Privacy / DPASelf-serve✓Enterprise✓
BAA (HIPAA)Self-serve—Enterprise✓
SSO (SAML / OIDC)Self-serve—Enterprise✓
99.9% uptime SLA with creditsSelf-serve—Enterprise✓
Custom data retentionSelf-serve—Enterprise✓

What’s an event?

An event is a single alert from your monitoring system — one HTTP POST to Culprit’s webhook saying “this thing fired.” When Prometheus AlertManager, Datadog, PagerDuty, or a custom script signals that something needs attention, that’s one event.

Events are not log lines, metric data points, or trace spans. Those stay in your existing observability stack (Splunk, Loki, Prometheus, Datadog Logs, Jaeger, etc.) — Culprit consumes the output of that stack, the alerts it decides are worth waking someone up about.

Example: A typical microservice emits 10M+ log lines/month and 100k+ metric data points/month, but produces only ~500 alert events/month. Only the alert events count.

How much is unlimited? The plan envelope comfortably covers what realistic production systems actually emit. The practical fair-use threshold is around 500,000 events per service per month on a sustained basis; accounts that exceed it graduate to Enterprise terms (per ToS §4.4) rather than incurring surprise charges or being throttled. Truly extreme volume is an Enterprise conversation; everything below it is just “your plan.”

How does $49 work? See the math — per-event cost, margin at the fair-use ceiling, and where the model breaks. Sources cited.

Enterprise tier

Enterprise — from $2,000/mo total

For teams that need compliance assurance, custom retention, or sustained high-volume usage. The Enterprise tier replaces self-serve when your environment outgrows it. The $2,000/month is a contract floor, not a per-service price — actual pricing is custom, typically scoped by service count, retention, and SLA.

Includes

  • HIPAA Business Associate Agreement (BAA)
  • SSO (SAML / OIDC)
  • 99.9% uptime SLA with service credits
  • Custom data retention
  • Annual & multi-year commitments
  • Dedicated support channel
  • Quarterly roadmap review
Email legal@theculprit.ai

build b46460aupdated 2026-05-13no trackersno analyticsno third-party scripts